Purdue University, BSIM
Bowne Business Solutions (now Williams Lea)
Pitney Bowes Managed Services (PBMS)
Ricoh Managed Services (IT and Operations Services)
Laine has spent years pursuing business in professional services market verticals including law firms (small, medium and AmLaw large), corporate legal departments, insurance, consulting, and financial services firms (Fortune 500). Representing managed services solution platforms, he has managed teams of analysts to examine current state workflow processes to determine cost effective solutions aligned with specific client business objectives. Laine understands the critical nature of document workflows and demanding production timelines required to support the activity in document intensive environments. He also understands the sensitive privacy and compliance issues unique to professional services activities.
Cost savings, scalability and agility have become ingrained in Laine’s approach to business issues as they are increasingly important to both our professional and personal lives as digital technology continues to drive change. Like his 4L peers, Laine embraces this change and invites the challenge to examine workflow processes and how they might be improved to contribute to our clients’ success.
First though, it is imperative that prospective clients know and understand 4L’s unique value proposition and unparalleled law firm accounting experience and how it can be integrated into your firm’s operations. That is Laine’s current mission!
KNOWN FOR: Understanding the gravity of every business decision and the difficult process of gaining end user adoption of “new” processes. The ability to gain consensus of decision makers across departmental silos.
MOST PEOPLE DON’T KNOW: Laine had a brief career as a wedding singer (ceremony only!), and he only feels obligated to dance to one song, Play That Funky Music White Boy … who can stand still when they hear it?!